About Us
Masterclean2000 Ltd is an established cleaning company with an impressive portfolio of corporate and commercial clients. We are confident in providing superior cleaning services to our customers and we proudly offer a 100% satisfaction guarantee on all of our work, every day.
Our point of difference... Customer Care Quality Control The Masterclean2000 Guarantee
Our point of difference... We Care. Our customers are our No. 1 priority and those who work with us experience a new level of customer service, customer care. This means, for example:
- We use our initiative and clean obvious areas of concern without being asked
- If you need us to, we'll do our very best to re-schedule our cleaning to suit your needs
- From time to time we'll ask for your feedback because we are committed to giving you our best, always
- We promote the implementation of re-cycling systems and use of Eco consumables
We understand how important it is to provide a high quality service to our clients. Maintaining high standards and keeping the personal touch with all our customers is achievable because of the way we have structured our company and trained our staff.
Customer Care The success of our business is largely due to our focus on customer care. It all starts with a site visit and our careful attention to your cleaning requirements. From there we prepare a full proposal and ensure we are on hand to answer any questions you may have.
Quality Control From experience we know that our attention to quality control results in overall lower cost to our customers and helps to foster good working relations which are extremely important to us.
We train and monitor the performance of our cleaning staff and regular inspections are standard practice.
The Masterclean2000 Guarantee We are committed to providing 100% satisfaction and can guarantee:
- Being available for personal contact by telephone 24 hours/7 days per week
- Completing site visits to remedy any outstanding work from regular cleaning within 24 hours
- Providing cleaning staff who have passed police security checks and reference checks to ensure their honesty and integrity
From experience we know that our attention to quality control results in overall lower cost to our customers and helps to foster good working relations which are extremely important to us.
We are pleased to provide a selection of customer testimonials for your information. If you are unable to find a testimonial that closely matches your cleaning needs, please feel free to contact us as we have customers covering a diverse range of industries and it is likely that we can provide you with either the testimonial or reference you require.
Commercial cleaners for office cleaning,warehouse cleaning, factory cleaning, new house cleaning, school cleaning, medical centre cleaning, construction cleaning |