We have a wealth of feedback from our customers covering a broad range of industries. If you would lke the reassurance of a testimonial from a particular type of business or premises, please get in touch.
JacksonStone & Partners
A reliable, thorough and flexible cleaning service is hard to come by, and it is for that reason we have been loyal customer of Masterclean2000 for the last eight years.
They complete our daily cleaning service to a high standard and always complete our random, out-of-the-ordinary requests when asked. Additionally, they provide a multitude of additional services that we use sporadically; these include our annual office chair clean, our professional carpet clean, and any deep-clean requests we have post-COVID 19 lockdowns.
The team at Masterclean2000 are a pleasure to deal with, always accommodating our cleaning needs and providing excellent communication.
Wellington Security Company
The team at Masterclean2000 Ltd do an outstanding job when it comes to getting everything clean.
With a modern office with glass doors and desks through-out there is nothing left “touched”, all those finger smears are washed clear away!
The staff are efficient and trustworthy as well as being polite and courteous on the occasions I have met them.
Hutt Valley Chamber of Commerce
Masterclean2000 have held the cleaning contract for the Hutt Valley Chamber of Commerce since 2001.
Over this period of time, the Chamber has been pleased with the level of service provided. Cleaning staff are always approachable and continue to do those small things outside of their role, always with a professional manner.
Masterclean2000 is a professional, efficient, reliable and trustworthy cleaning company that we have no hesitation in recommending to any business in their capacity as cleaners.
Sometimes the ways in which we add value go unnoticed by our customers because we deliver them as part of our standard cleaning services, such as:
- Using our initiative to clean obvious areas of concern without being asked
- Not disturbing private meetings to maintain our cleaning routine
- Advising of actual or potential security risks
In addition we:
- Do our very best to re-schedule our cleaning to suit your requirements
- Can advise on the use of re-cycling systems and eco-friendly products
- Ask for feedback to ensure our services are meeting your needs and our high standards
The success of our business is largely due to our focus on customer care. It all starts with a site visit and our careful attention to your cleaning requirements. From there we prepare a full proposal and ensure we are on hand to answer any questions you may have.
We do everything we can to help you save money. For example:
- Accurate assessment and quoting of your cleaning requirements from the outset
- Our attention to quality control results in an overall lower cost to you
- Any savings we make from our bulk purchasing of cleaning consumables are passed on to you
- Making honest recommendations on the frequency of ‘special’ cleaning jobs
Our cleaning team
All of our cleaning staff has passed security checks and reference checks to ensure their honesty and integrity. Our cleaners also understand that they are working for a local business and that motivates them to put in maximum effort for our customers.